Comcast Promises to Protect Customers’ Privacy

Comcast, a leader in the wireless market has made it clear that it will continue to protect customers’ privacy policies under any circumstances. The Congress recently voted to repeal broadband privacy policies, which makes customers’ data vulnerable to security threats. The company has approved of the newly-imposed regulations, but said it is committed to keep customers’ information private. Under the new rules, internet services providers will no longer need customers’ consent to obtain their addresses, phone numbers, browsing history, social media posts and more.

Gerard Lewis, Comcast's senior privacy officer, reiterated the point that the company has always maintained strict guidelines when it comes to protecting customers’ personal information and would never invade their privacy for personal gains.

"Comcast has committed to privacy principles that are consistent with the FTC’s privacy regime which has applied to all entities in the Internet ecosystem for over 20 years and which continues to apply to internet edge companies like Google, Facebook, and Amazon," Lewis wrote. "We believe this commitment is legally enforceable in multiple ways, including by state attorneys general." Comcast was among the group of ISPs who supported the repeal of the Federal Communications Commission (FCC) privacy rules.

"Our privacy commitments to our customers go even beyond this protection of sensitive information that has dominated the dialogue this week," Lewis wrote in a blog. "If a customer does not want us to use other, non-sensitive data to send them targeted ads, we offer them the ability to opt out of receiving such targeted ads. Comcast continues to comply with federal laws protecting privacy, such as the Communications Act, the Children’s Online Privacy Protection Act, and the Electronic Communications Privacy Act.”

The US senate voted to reverse the Obama administration's internet privacy safeguards with the overwhelming support of republicans. "The vote in Congress to repeal the broadband privacy rules, allowing internet service providers to spy on their customers and sell their data without consent, is a terrible setback for the American public," said Susan Grant of the Consumer Federation of America. "It does provide an opportunity for President Trump, however. He can show that he is on the side of the people by vetoing this measure."As Trump is almost certain to sign the bill, critics expressed concern about how the new law can lead to security breaches caused by hackers.